Terms of Service
Last updated: March 2025
Acceptance of Terms
By accessing and using the Carandtrucke website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms apply to all visitors, customers, and users who access or use our services. If you do not agree with any part of these terms, please do not use our website or engage our services. Carandtrucke reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website or services following any changes constitutes your acceptance of the revised terms.
Use of Website
You agree to use the Carandtrucke website solely for lawful purposes and in a manner that does not infringe upon the rights of others. You must not use our website to transmit any harmful, offensive, or disruptive content, attempt to gain unauthorized access to any part of our systems, or engage in any activity that could damage, disable, or impair the functionality of our website. Carandtrucke reserves the right to restrict or terminate access to the website for any user who violates these terms or engages in conduct deemed inappropriate or harmful to our business or other users. We also reserve the right to modify, suspend, or discontinue any aspect of the website at any time.
Services
Carandtrucke provides professional automotive repair and maintenance services in Kenya, including but not limited to the following: Engine Repair and Maintenance — our certified technicians diagnose and repair engine faults, perform tune-ups, replace worn components, and carry out comprehensive engine maintenance to keep your vehicle running at peak performance; Brake System Service — we inspect, repair, and replace brake pads, rotors, calipers, brake lines, and other brake system components to ensure your vehicle stops safely and reliably under all driving conditions; Oil Change and Filters — we provide timely oil changes using quality engine oils suited to your vehicle’s specifications, along with replacement of oil filters, air filters, and fuel filters to maintain engine health and efficiency. All services are performed by trained and experienced technicians using quality parts and equipment. Service timelines and pricing will be communicated to customers prior to commencement of work. Carandtrucke reserves the right to decline or postpone services in circumstances beyond our reasonable control, including unavailability of parts or safety concerns identified during inspection.
Intellectual Property
All content on the Carandtrucke website, including but not limited to text, graphics, logos, images, service descriptions, and design elements, is the exclusive intellectual property of Carandtrucke and is protected under applicable Kenyan intellectual property laws. You may not reproduce, copy, distribute, republish, or exploit any content from this website for commercial purposes without the prior written consent of Carandtrucke. You are permitted to view and print content from this website solely for your personal, non-commercial use. Any unauthorized use of our intellectual property may result in legal action. If you believe any content on our website infringes upon your intellectual property rights, please contact us at [email protected].
Disclaimer of Warranties
Carandtrucke strives to provide reliable, high-quality automotive repair and maintenance services. However, the information and content on our website are provided on an ‘as is’ and ‘as available’ basis without warranties of any kind, either express or implied. While we take every reasonable measure to ensure the accuracy of information on our website, Carandtrucke does not warrant that the website will be error-free, uninterrupted, or free from technical issues. Carandtrucke does not guarantee specific outcomes from any vehicle repair or maintenance service, as results may vary depending on the age, condition, and history of each vehicle. All service warranties, where applicable, will be communicated to the customer separately at the time of service.
Limitation of Liability
To the fullest extent permitted by applicable law, Carandtrucke shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including but not limited to loss of data, vehicle damage resulting from pre-existing conditions not disclosed to our technicians, or delays in service due to parts availability or unforeseen circumstances. Our total liability to any customer in connection with services rendered shall not exceed the amount paid by that customer for the specific service in question. Carandtrucke is committed to resolving any service-related concerns promptly and fairly, and we encourage all customers to contact us directly at [email protected] should any issues arise.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising from or relating to these terms, the use of our website, or the provision of our automotive repair and maintenance services shall be subject to the exclusive jurisdiction of the competent courts of Kenya. Carandtrucke encourages customers to first seek resolution through direct communication with our team before pursuing formal dispute channels, as we are committed to ensuring customer satisfaction and resolving concerns in a timely and professional manner.
Contact Information
If you have any questions, concerns, or feedback regarding these Terms of Service or any of our automotive repair and maintenance services, please do not hesitate to reach out to us. Our team at Carandtrucke is always ready to assist you. You can contact us by email at [email protected]. We are committed to responding to all inquiries promptly and ensuring that your experience with Carandtrucke is professional, transparent, and fully satisfying.